ISO, the International Organisation for Standardisation, promotes standards for requirements for products, procedures, formats, quality management and information. These ISO certifications ensure that businesses and organisations meet specific standards and operate in an efficient manner, and align with a framework set out for everyday practices.
Accredited in Quality Management
ISO 9001 sets out the criteria for a quality management system and is the most recognised international standard to ensure that products and services consistently meet a customers requirements. VideoCentric are audited against ISO 9001 quality management systems on a yearly basis, and demonstrates our commitment to a strong customer focus with high quality processes and continual improvement.
Our Data Centre
ISO 9001, ISO 14001, ISO 22301 and ISO 27001
VideoCentric’s data centre houses all of our critical technologies and systems, alongside being the home of the VideoCloud 365 cloud based Video Conferencing Service.
VideoCentric’s primary data centre has been dubbed the UK’s most energy efficient, super green, super secure facility, and delivers a multilayered approach to security, in a government grade secure campus location.
The VideoCloud datacentre is certified with ISO 27001 Security, ISO 22301 Business Continuity, ISO 14001 Environmental Management & ISO 9001 Quality Management.
Cisco Technical Services Delivery Validation Audit
International & Accredited External Assessor
VideoCentric have been awarded a Cisco Technical Services Delivery Validation after an indepth external audit, carried out by international auditors NSF, of our technical processes and procedures, to demonstrate that our Support and Technical Services have the full ability to successfully resolve service requests, provide technical assistance and provide the highest levels of customer service available.
“A well established, well presented company with a positive approach.”
“VideoCentric’s call tracking is worthy of a partner many times their size & their central in-house developed database is exceptional – far better than many multinational organisations I have audited”
“The On-site procedure is one of the best I have seen”
“The ROI figures on installed solutions are exceptional and the way they are presented is innovative”
“VideoCentric’s continual improvement is excellent, 1st class. This activity is embedded into the organisation”