Multipoint Video Conferencing goes Virtual (Wainhouse Research, sponsored by Vidyo) >>
Today's business environment is all about doing more with less. This white paper, sponsored by visual collaboration solution provider Vidyo, provides insight into the fundamentals of video bridging, and highlights a next-generation multipoint architecture based on intelligent media switching that eliminates the need for processor-intensive (and expensive) transcoding, increases flexibility in deployment, supports both virtual and non-virtual environments, supports a gradual expansion path, and is less expensive than competing solutions. More >>
Video Collaboration in the Cloud (Wainhouse Research, sponsored by Deutche Telecom) >>
The internet has taken visual communications and video conferencing into the mainstream. Between Facebook, Google, Skype and dozens of other services, consumers and workers the world over have become familiar with the multiple benefits derived from seeing colleagues, customers, partners and suppliers during meetings and conversations. Yet large and small enterprises are still struggling to have users adopt video conferencing because of the complexity of the systems and the inflexibility caused by forcing workers to use special equipment in special rooms on special networks. More >>
Business Communications: The Next Wave in Cloud Based Computing? (Interactive Intelligence, MarketPulse) >>
Cloud computing has quickly established its rightful place in modern IT organizations, helping enterprises become more agile while keeping costs in line. And with near-mainstream appeal, the new delivery model has proven its stripes with applications like messaging, storage and CRM. Now, technology innovators are applying what they’ve learned—and what they’ve gained—to business communications. This recent study by IDG Research Services explores how and why enterprises are taking communications into the cloud. More >>
A New Approach to Communications as a Service (CaaS). CaaS with Local Control (Interactive Intelligence) >>
Software as a service (SaaS) is exploding in popularity. Organizations of all types love the ability to treat software much as they do electricity – a service that they plug into and pay for monthly. With the advent of voice over IP, this same delivery model can be applied to various communication services including contact center automation. This utility-like model for communications is often referred to as Communications as a Service (CaaS). More >>
Real World Options for Multipoint Video Conferencing (Wainhouse Research, sponsored by BlueJeans) >>
The business world has changed dramatically during the last ten years. Business today moves at an incredibly fast pace, and decisions must be made in real time, so no matter where your people are, they must be available. Whether they’re in their primary office, on the road, in a hotel, at a branch location, or working from home, your staff members must be accessible and productive. This need for reachability has generated increased demand for enterprise collaboration tools and specifically videoconferencing.
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