VideoCentric UK, the Video Over IP (VoIP) company. Unifying Communications, supplier, integrator and services for video conferencing, telepresence, cloud, network infrastructure, interactive technologies and video related accessories
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The VideoCloud Portfolio

The VideoCloud has its own Website! Go there now >>

VideoCentric's VideoCloud is the most comprehensive portfolio of cloud based video services available today, launched to provide organisations with everything they need to implement visual communications across the workforce, without the need for infrastructure.

See how the VideoCloud compares against others in the Telepresence Options comparison Chart >>

Designed and developed in the UK's most extensive interoperability testing suite, the VideoCloud enables you to choose one or many video cloud services, as and when required, and bolt them together to create a tailor made cloud that exactly meets your organisations visual communication and collaboration needs.

Want to know more? You can Speak to us via a VideoCloud Virtual Room Service now >>


Video Collaboration in the cloud for multipoint conferencing and mobiles
  • Anyone. Any network. Any device.
  • Immersive, room & desktop VC systems
  • PC, Macs, Mobiles & Tablets
  • SMB to Multinational Solutions
  • Two way data collaboration
  • Self, part & fully managed services
  • UK Support/management
  • Multilingual, worldwide timezone offerings
  • The VideoCloud Website >>


 

What is the VideoCloud?

The VideoCloud from VideoCentric is a portfolio of cloud based, managed & hosted services focused on enabling every organisation with the benefits of telepresence, video conferencing and visual communications, without the need to invest in on-premise infrastructure.

The VideoCloud has been created to meet the needs of both customers new to video conferencing and those who have already invested in video infrastructure.

Find out more at www.videocloud.vc

VideoCloud Pro virtual meeting room

 

Full Portfolio of Cloud Based Video Conferencing Services

VideoCentric's VideoCloud Portfolio includes:

  • VideoCloud Virtual Meeting Rooms
  • VideoCloud Data Collaboration Services
  • VideoCloud Network Services including Firewall Traversal, ISDN Gateways and Protocol Transcoding
  • VideoCloud Monitoring, Management and Concierge Services
  • VideoCloud Recording and Streaming Services

 

Interoperability of Services, Systems and Solutions

Each service within VideoCentric's VideoCloud is interoperable with one another, meaning you can build a cloud to meet your exact requirements. And the VideoCloud has been designed and developed in the UK's leading interoperability suites to ensure interoperability of all video conferencing systems, PCs, Macs, tablets & Smartphones.

And what's more, the VideoCloud includes "interoperability services" designed to connect "non-interoperable systems" with the world, so whoever you want to connect with, the VideoCloud can make it happen!

The VideoCloud offers support and solutions for (but not exclusive to):

  • Immersive Telepresence Suites
  • Room based Telepresence and Video Conferencing Systems
  • Desktop Telepresence and Video Conferencing Systems
  • Professional Software Clients & Consumer Clients
  • H.323, SIP, PC, Mac, Tablet, Smartphone, OCS, Lync, Skype, Google, ISDN, Telephony and SMARTBoards

 

Recording and Streaming Video Conferences in the Cloud

Above: Recording Infrastructure "in the VideoCloud" to enable recording from mobiles & tablets, PCs & Macs and Professional Video Conferencing systems

Management and Payment Options available for all Requirements

VideoCentric's VideoCloud offers the largest range of service options for payment and contracts available on the market today.

The VideoCloud offers Self Managed, Part Managed and Fully Managed Virtual Meeting Rooms, with Annual, quarterly and Pay-As-You-Go daily options to make sure that any organisation with any budget can realise the benefits of adopting Video Conferencing across their organisation. Find out more on the VideoCloud Website.

 

Why VideoCentric?

VideoCentric is the UK's most experienced integration, and experts in both hardware AND cloud. The VideoCloud cloud services are launched on the back of VideoCentric's 6 years' experience of video in the cloud - In 2006 VideoCentric launched VIPER, a Multipoint Video over IP Service in the cloud - and have used the experience gained with VIPER to understand what our customers really want and need from visual communications.

VideoCentric's VideoCloud is backed up by VideoCentric's award winning maintenance and support services, managed in-house with the UK's most experienced Technical Team at its heart. With the most comprehensive interoperability suites in the UK, all services have been put through strigent tests before launched to ensure the highest levels quality, interoperability and functionality is offered to our customers.

If you are interested in the VideoCloud, you can trial all of our services as soon as you like! Get a free trial >>

See below for a summary of a number of the services offered within the VideoCloud Portfolio. For full service portfolio and more information about any of the services below, visit the VideoCloud Website.

VideoCloud Virtual Meeting Rooms

The VideoCloud Virtual Room Services enables HD and SD multipoint video conferencing without the need for infrastructure.

  • Self managed & Part managed options
  • 4, 6, 9 or 25 participant rooms
  • 24x7 availability
  • No limits on usage
  • Concierge & Multilingual support options
  • Skype, Lync & Google connectivity options
Join with any Cisco, Polycom, LifeSize, RADVISION, VCON or other standards based endpoint, desktop PC, Mac, iPad, Smartphone, ISDN system or telephony device. Dependent on room type, powered by Cisco Codian MCU's or the BlueJeans Network, value-added by VideoCentric.

Try it right now (if you've got a webcam/mic great! If not, you'll still be able to see us so give it a go!) >>
VideoCloud Virtual Room Multipoint video cloud service

VideoCloud Premium HD Desktop

The VideoCloud Premium HD Desktop is designed for the professional who requires High Definition video conferencing - any PC, Mac or iPad can be turned into a professional video conferencing system.

  • Designed for workers on the move
  • 720p HD video, crystal clear audio
  • Point-to-point service
  • Includes Firewall Traversal & SIP/H.323 transcoding

This High Definition professional point-to-point service works hand in hand with our VideoCloud virtual rooms to enable professional HD workers to be included in multipoint video conferences at the click of a button.

VideoCloud Premium HD Desktop video cloud service for high definition professional video conferencing

VideoCloud Recording

The VideoCloud Recording Services enable organisations to capture & share their video collaboration sessions without the need to own a Recording Server.

  • One button record of up to 24 participants
  • Capture Video, Voice & Data & make "on-demand"
  • Event Recording for capturing a specific event or seminar
  • Up to 24 participants recorded
  • Self recording options
Recording, Event Recording & Self Recording Services are designed to capture training presentations, meetings, product launches, announcements & awards ceremonies and is offered as both a subscription and non-subscription package.
VideoCloud Recording service

VideoCloud ISDN Gateway

The VideoCloud ISDN Gateway service enables any H.320 ISDN video conferencing system to seamlessly dial into an IP based video conference in your organisation.

  • Removes the need for ISDN lines
  • Reduces costs by approximately 20%
  • Receive calls from legacy ISDN systems, often abroad, ordinary telephones, mobiles and audio conferencing systems
The VideoCloud ISDN Gateway Service also offers an optional DDI number when subscribing to the service to enable direct calls
VideoCloud ISDN Gateway service in the cloud

VideoCloud SIP/H.323 Transcoding

The VideoCloud SIP/H.323 Transcoding service enables any SIP only video conferencing system or video software to communicate with any H.323 video conferencing system or software.

  • Any IP endpoint on the public internet or private LAN
  • SIP to H.323 and H.323 to SIP
  • Unique call identity to route call securely to specific endpoints
Many freely downloadable video clients, which may be downloaded by home users or other employees, often are SIP only, whereas most professional video conferencing systems are H.323 based. The VideoCloud SIP/H.323 Transcoding
VideoCloud H.323 SIP Transcode service in the cloud

VideoCloud Monitoring & Management

The VideoCloud Monitor Service offers a range of fault alert systems for video conferencing endpoints, Multipoint Control Units (MCU's) and video gateways.

  • VideoCloud Report option - collate usage, adoption & fault reports
  • Technical team analyse and discuss areas for improving ROI
  • VideoCloud Schedule option - customers already with MCU
  • VideoCentric can schedule, invite & initiate conference remotely

Fault alerts range from self investigation e-prompts to full remote fault investigation and repair action by VideoCentric's highly experienced technical team.

VideoCloud Monitor Service. Reporting and monitoring usage and ROI stats for visual communications

VideoCloud Concierge

The VideoCloud Conceirge Service is an assisted video bridging service designed for those with immersive telepresence suites and dedicated video conferencing rooms.

  • "Meet & Greet" conference expert & technical assistance
  • Multinational, multilingual, 24x7
  • Online & mobile apps for scheduling, monitoring, launching & control of video conference from desktop

Fault alerts range from self investigation e-prompts to full remote fault investigation and repair action by VideoCentric's highly experienced technical team.

VideoCloud Conceirge Service for immersive telepresence and dedicated video conferencing suites. Scheduling, support and meet & greet service.

Flexibility

For many business owners, the benefit of the added flexibility gained once video communications is moved to the cloud can be a very important factor. Previously, with on-premise solutions, as a business' requirements increase, whole new items of infrastructure need to be added to the network. Then, if a business reduces its' requirements i.e. due to streamlined processes, mergers or a reduction in staff for example, the organisation is stuck with extra infrastructure, unused, and the investment is wasted.

But the cloud changes this. The cloud offers flexibility so that an organisation can increase and decrease its' infrastructure capacity as and when needed.

VideoCentric's VideoCloud services offer flexibility in a number of ways. For example, the VideoCloud Virtual Rooms enable organisations to increase and decrease meeting room size (i.e. number or participants, virtually, in the room) as their requirements change. The VideoCloud also offers an MCU overflow service so organisations with a previous on-premise solution can "dip into" the cloud as and when needed, with no need to change their current MCU investment.

For information on storage in the cloud, see "Building a Cloud Enabled Fire Storage Infrastructure" Whitepaper >>

 

Automatic Updates and Upgrades

Within the cloud, video network infrastructure can be automatically updated and upgraded with the latest technology. No longer does an organisation need to spend 18 days a month maintaining on-premise security solutions - the cloud service provider will regularly update software, hardware and storage, freeing up the organisations IT department for other important tasks.

The VideoCloud will be managed by the UK's most experienced video communications technical team and software and hardware updated on a regular basis, to ensure the most up-to-date technology is available to you.

 

Operational, not Capital Expense

 By moving video communication to the cloud, you as an organisation are effectively renting services on a monthly basis. This is a similar structure to a mobile phone contract, where businesses can avoid large up front capital expenses and absorb costs into a monthly, operational expense, allowing a business to "pay as it goes".

Businesses also save the cost of running and maintaining systems, software and hardware, and costs of updates are absorbed by the cloud service providers.

But there are also other considerations regarding cost that should be made before moving to the cloud. Some organisations may realise more cost savings with an on-premise solution, and often Cloud cost benefits are realised only in the long term. Even though spending on cloud computing topped $45bn in 2012 in the smart to midsized business sector, don't be too quick to jump on the bandwagon before fully recognising the benefits for your organisation.

VideoCentric has a range of cost options for the VideoCloud, including annual, monthly and daily rates, and bundles which include video conferencing endpoints,  virtual rooms and maintenance, in one operational cost.

 

Resiliency, Disaster Recovery and Business Continuity

Protecting data and systems, and being able to continue your organisations processes if disaster strikes is an important part of business continuity planning. To be able to continue your processes, ensuring your employees can communicate with one another is also a very important factor to ensure you can conduct business as usual. And as applications have become resilient, many business continuity plans across the UK and the world have moved into the cloud.

Most reputable cloud based service providers base infrastructure in multiple locations and data centres, ensuring full redundancy and fall over if and when disaster strikes. Having your information and communications based in the cloud also ensures that your organisation has full access to what it needs, even if work locations are changed, employees are required to work from home or other unforseeable circumstances occur.

The VideoCloud enables your communications to continue smoothly and efficiently to ensure that there is no need to recover - you can continue your processes without your customers and suppliers noticing dramatic changes.

How are other organisations using the cloud for disaster recovery?

 

Anyone, Anywhere, Anytime.

The beauty of the internet means anyone can work from anywhere, at anytime. It has been proven that being able to work from home, or on the move increases employee retention and positively effects productivity across the workforce. And even if only some staff can telework, an enterprise still benefits: a US Health organisation, with 5% of its staff teleworking has gained $6million in one year. But without effective tools for collaboration and communication, there are still areas of work that need to be done face-to-face.

The VideoCloud brings employees together, wherever they are located. With Virtual Rooms that enable access from Skype, Google and even just with a browser and webcam, and with data collaboration tools integrated into the solution, the positives of working from your chosen location, at your chosen time, can far outweigh the negatives. See the 6 A's of the VideoCloud >>

Enabling employees to telework is becoming a must for all organisations wishing to move with the times and increase productivity and creativity whilst saving money. And it keeps employees happy too!  This whitepaper discusses the Art of Teleworking from Polycom >>

 

Security

 Imagine how much data is lost every year when laptops, tablets and mobile phones are stolen. Cybercribe is becoming one of the biggest worries for organisations and employees storing all the business information on an "easy to lose" device means it has become common, with the rise in "Bring Your Own Device" (BYOD) for critical data to be stolen and maliciously used.

The cloud has often been seen as less secure than an on-premise solution but, especially for small businesses who may not have the resources for high levels of security, moving to the cloud can have very high security benefits. With data centres meeting high security requirements such as being ISO 27001 certified, and huge investments made into encryption and securing data, the cloud can often be much more secure than what most organisations have in place today.

What are cloud services? For more information, go to our What Are Cloud Services page >>


 

 
 
 

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