Reduce costs & travel

Video conferencing reduces travel, increases operating margins therefore decisions are made faster and productivity is improved.

"The cost of two business trips paid for one of our video conferencing systems. That is a return on investment of a month for us. Now it is making us money - reducing the need to travel, allowing quicker response times, better communication with our customers, our travel budget has been reduced by a third."

Remote Consultations

Allow consultations to be made over the internet or from customer service kiosks without the need for experts or your customers to travel. Remote consultations means better communication, face-to-face interaction and more productive meetings with your clients.

Employee retention, employee training

When employees are connected visually, messag clarity improves and trust and teamwork are enforced. Training and education can take place more easily whilst eliminating high travel costs - remote experts can be brought in to train your employees more often and at a lower cost and more employees can work from home improving their work/home life balance.

Professional Meetings on Demand

In a recent study, 81% said face-to-face communication reduces confusion and misunderstandings, 75% said it makes negotiation easier, 93% said they pay more attention if they see someone! With employees, financial directors and clients spread out across multiple locations, and the need for fast and accurate decisions to be made, the ability to have professional, face-to-face meetings on demand is something that the world's top banks and brokerage firms are already doing, and in the economical climate today, competition is higher than ever.

Visual record of transactions

Create visual records of transactions with data convergence and real time linkages of voice, video and data. Solutions can be implemented to record and playback your discussions for future reference, training and legal purposes.

Meet environmental targets

Video conferencing lowers a companies carbon footprint and studies show that 80% of workers and 53% of consumers prefer associating with green brands. "100 employees working at home one day a week saves the carbon equivalent of a forest the size of five football fields." If your organisation has environmental targets to meet, VideoCentric can help meet those targets by reducing travel by up to 30%, and by telecommuting, work is not disrupted by adverse weather conditions such as the recent snow, and environmental disasters such as the icelandic volcano eruptions.

Financial institutions are always looking for new and innovative products as well as more effective ways to provide services to their clients. With the right technology and tools, these objectives can be achieved. Collaboration can enable a higher level of customer service, spawn interactive kiosks, aid in new product training and facilitate faster time to market.

Branch-Level Communications

Finance is using HD video in a number of ways. In addition to reducing business costs, HD video has become an essential component of training departments and is becoming more of a customer interface in branch offices, in the form of kiosks. HD content (lively presentations, videos, for example) improves retention in meetings and better-trained employees.

Recording and Streaming solutions enable banks to create, manage and deliver real-time and multiple forms of content to reach branch locations regardless of point of access (conference room, desktop, streaming). This enables a comprehensive and visually compelling communication strategy that spans executive and corporate communications, training, and shared knowledge across the organization.

For HR applications where large numbers of people need to connect at one time, a solid infrastructure and bridging solution is essential. Recording and archiving options help distribute communications more widely and can help meet compliance needs for certain industries.

High-Net-Worth Customers

Ideal for the financial industry where deals in the billions of dollars are conducted on a daily basis, immersive telepresence is what drives many face-to-face interactions between executives with high-net-worth customers in finance. These solutions are ideal for introducing high-net-worth customers to financial experts throughout the bank, regardless of location, in a face-to-face environment.

Morning Call/Squawk Box

For enterprises, IP telephony allows high-quality, reliable communications between global offices at a fraction of the cost of traditional analog lines. Solutions such as Polycom HD Voiceâ„¢ technology helps with trading floor issues such as language barriers and increased trading floor noise. The ability to be heard clearly and concisely is key to ensuring accuracy and comprehension.

Finance is using HD video in a number of ways. In addition to reducing business costs, HD video is also becoming a critical component of financial trading floors, replacing traditional audio only conversations. HD video and content (presentations, videos, for example) enhance audio-only calls, improving overall information retention among traders.

Manufacturers Solutions

Immersive Telepresence

Immersive telepresence drives many face-to-face interactions between executives and high-net customers in finance. Instead of in person meetings which are high cost due to travel and time, telepresence allows customers to be as close to in person as possible - life-like meetings with remote experts from all over the world.

Portable All-In-One Units

Video conferencing solutions can provide high definition customer experiences across distance, and in an industry where face-to-face, personal relationships are key to success, VideoCentric have suitable solutions to bring financial institutions and customers together.

Market reports, stock prices, branch performance data can all be stored easily and quickly, and interviews, training & distance learning, corporate communication and financial planning can be enhanced and dramatically shortened.

Laptop/PC Web conferencing

With web conferencing services, customers and collegues can meet in a virtual meeting room regardless of the video conferencing system, webcam or voice system they are using. Connect your remote employees from anywhere, share PC data at the touch of a button, all you need as a minimum is a PC and webcam.

Branch office meeting room systems

Real-time collaboration between branch offices and headquarter locations can facilitate a new era of customer service that includes distance learning, remote experts and more timely and actionable corporate communications. This collaborative environment can ultimately transform the obsolescent branch into a vibrant sales channel that is more responsive, and able to offer more products and services such as access to remote experts.

Audio Conferencing

From a single phone line and wireless communications to large installed voice systems, audio conferencing solutions make audio sounds crisp, clear and natural. IP phone connectivity between financial headquarters, bank branches, and remote locations provide high quality, reliable, cost effective commmunications.

HD quality sound ensures accuracy and full comprehension, which is critical in the financial industry. Solutions are ideal for corporate meetings, morning calls and market reporting.

Financial Times News

Reuters Financial News