Integrating Unified Communications Platforms with Professional Video Collaboration Solutions
Microsoft Lync is the most widely adopted Unified Communications platform for businesses who want to enable any to any communication and collaboration across their organisation. VideoCentric provides expert integration of professional video solutions with existing Lync deployments, or simplified Lync deployment solutions for those looking to integrate Lync in the future.
- Integrate Lync users into your Professional Video Conferences
- Integrate Solutions specifically optimized for Microsoft Lync
- Integrate your telephony, conferencing & communications into one platform
- Simplify and improve collaboration across your organisation
Connecting people, wherever they are
Microsoft Lync 2013 delivers streamlined communications for the users in your business, so that they can locate and communicate with who they need to, right now. Employees can work across different locations and time zones using a variety of communication methods such as instant messaging, voice & video conferencing, and organisations can reduce the costs associated with travel, telecoms and IT, whist allowing them to improve their business in a sustainable way.
Microsoft plays a leading role in the UC market, affecting the direction of products, services, and technologies – a dynamic that began with the company’s introduction of Microsoft Live Communications Server 2003, continuing with Microsoft Office Communications Server, followed by the November 2010 introduction of Microsoft Lync, and now the evolution to Microsoft Lync 2013, and the integration of Lync with SharePoint and Exchange.
Above: Microsoft Lync 2013 integrated into tablet devices
Microsoft Lync is an enterprise-ready unified communications platform that connects people everywhere, (including on Windows 8 for Lync 2013), in the boardroom, at the desktop and on mobile devices, as part of their everyday productivity experience. Lync provides a consistent, single client experience for presence, instant messaging, voice, video and meetings.
VideoCentric Lync Solutions
VideoCentric can work with you to deploy Microsoft Lync 2013 into your organisation. With partnerships in place with leading Microsoft Gold Partners and with worldwide integrated Lync solutions, VideoCentric can help you to decide on the best route forwards, whether this be integrating Microsoft Lync with your current PBX or replacing it completely.
VideoCentric’s Lync Solutions allow quick and easy integration within the enterprise without any impact on your IT environment. Whereas traditional Microsoft Lync deployments require changes to your current infrastructure, VideoCentric’s Lync deployment solutions require no changes to your Active Directory and enables external access, connectivity with other companies, public IM integration and Lync mobile access.
Lync Solutions for the Small, Medium and Large Enterprise
VideoCentric have Light and Enterprise solutions suitable for all size of organisation, with both on-premise and cloud solutions, a Hardware Appliance virtualized on Hyper-V and a Software Only Appliance available to deploy on your organisations Virtualised Environment.
VideoCentric, in partnership with Active Communications and AudioCodes, can deliver a complete “Lync-in-a-box” solution to enable organisations to deploy a single appliance for Lync 2013 and provides a complete environment for SMB clients seeking the business changing capabilities that Microsoft Lync provides.
Speed & Cost of Deployment
Microsoft Lync is by far a simple and cheap solution for office communications. However, VideoCentric’s Lync solutions provide a much more cost effective way of deploying Lync, with a much shorter time to deployment. With Virtualised offerings and “Lync-in-a-box”, deployment can take between 3 hours and 2 days – far from the weeks of deployment with many other offerings on the market. And with our team of Microsoft Lync Experts, we can help design, install and deploy Lync into your organisation.
It’s not just about Microsoft Lync…
Microsoft Lync 2013 is a phenomenal advance in Unified Communications, connecting people across devices in a way that is collaborative, engaging, consistent and accessible, from the home office to the boardroom.
In order to deliver a high quality experience to organisations and employees, multiple hardware products must be sourced, understood and deployed to work across large, even global enterprise communications networks, leading to technology integration and supply challenges as well as logistical complexity.
Integrating Solutions around Microsoft Lync
VideoCentric are the UK’s leading solutions integrator, working with experts, partners and solutions to deliver a solid and complete Lync optimised portfolio, providing Connectivity, Security & Resilience, HD Audio & Video Conferencing on the go, at the desktop and in the meetingroom, Applications & User Devices and the Network Infrastructure to make it work.
- Boardroom & Meeting Room Video Conferencing
Room based Professional Video Conferencing Endpoints optimized for Microsoft Lync.
- Video Network Infrastructure
Integrate with Professional Video Network Infrastructure, and offer solutions to provide accessibility outside of your Lync deployment with professional Video Conferencing around the world.
- Boardroom Audio & Acoustics
Professional Audio systems for meeting spaces including HD Audio solutions for transmitting & receiving audio alongside your HD video conferences, in the familiar Lync interface
- Desktop Audio Solutions & IP Phones
The world’s leading headsets & handsets optimized for Microsoft Lync, offering presence, touch screen control, mobile connections via bluetooth
- Enterprise Connectivity
Enable multivendor interoperability, codec compatibility & deployment of SIP trunks with session border controllers and gateways specifically designed for Microsoft Lync deployments
- Applications & User Devices
Solutions to provide specialist applications to work with Microsoft Lync i.e. For Call Centres
How can I integrate Microsoft Lync with Professional Video Conferencing?
Although Microsoft Lync offers video collaboration at the desktop, organisations need to professionally integrate their familiar Microsoft Lync UC interface and usability with Professional HD Video Conferencing and Collaboration Solutions in the Boardroom, executive office spaces or group conferencing rooms. Solutions are available to integrate all the world’s leading Video Conferencing & Collaboration solutions, and VideoCentric can provide expert integration for both a single and multivendor environment, whether that includes Video Conferencing integration with Polycom, LifeSize, Cisco or RADVISION infrastructure, or other Unified Communications Platforms such as those from Cisco and Avaya.
Above: Polycom Video Conferencing Group System in the boardroom with data collaboration
Featured: Polycom and Microsoft Lync Integration
Polycom and Microsoft deliver a complete and interoperable end-to-end unified communications (UC) solution for voice, video, conferencing and collaboration and connect people from any device, and from any location. Your employees can collaborate with anybody securely and instantly.
Microsoft Lync provides presence information within email and business applications such as Microsoft Outlook and Microsoft SharePoint and allows users to find and initiate conversation without leaving the application. It also lets you collaborate with virtual teams inside as well as outside firewalls, with your colleagues working from home or on a business trip, or with federated customers and partners.
Above: Polycom Content Sharing with Microsoft Lync
Polycom solutions extend the benefit of Microsoft Lync and enable highly scalable and secure voice and video collaboration experiences in multiple environments beyond home and work office to conferencerooms, hospital floors, and retail shops—all from within the familiar Microsoft Lync interface.
How do I achieve Integration with Microsoft Lync?
Get in contact with VideoCentric – the UK’s leading Video Conferencing and Collaboration integrators who are fully accredited with LifeSize, Polycom, Cisco & Avaya (RADVISION) and work with Microsoft Gold Partners to offer full Lync integration solutions. VideoCentric’s is highly experienced in Video Network Infrastructure and the integration of multi-vendor solutions, and have Polycom RealPresence Infrastructure, the LifeSize UVC Platform, Cisco VCS & Microsoft Lync Infrastructure at our HQ for real-world use in our organisation, and for demonstration within our demonstration suites – the UK’s most comprehensive suites for HD Video Communication Solutions.
UC (UNIFIED COMMUNICATIONS)
What is Unified Communications?
Unified Communications (UC) is not a specific product or service, but rather a concept in which a single user interface is used to access a variety of communication modes, creating a “collaborative communications environment”, including presence, instant messaging, telephony, audio & video conferencing.
Above: Typical forms of communication, integrated into one UC solution
Before the emergence of Unified Communications in the workplace, employees would be required to decide in advance which communication mode they wish to use, and a specific communication channel for that type would be established, without the ability to change or moved once a meeting was in progress. Unified Communications enables you to start with any communication method you choose, add other methods as needed, and move from one to another, seamlessly.
What are the Benefits of Unified Communications?
Many businesses have implemented Unified Communication Solutions across their organisations, and report numerous benefits, from productivity to cost savings, higher revenue & improved support for their dispersed workforce.
- Faster decision making & improved productivity
- Presence information helps our employees find one another, and communicate in the most effective way.
- Real-time collaboration takes place, combining the benefits of video, voice, data & IM
- Delays in decision making are almost eliminated, contributing to higher efficiencies and profitability
- Cost Savings
- Reduced hardware, software and IT staff costs
- Voice & Video over IP has no long distance charges
- Travel is reduced, third party conferencing services are no longer needed
- Higher Revenue
- Increased customer responsiveness & face-to-face communication methods
- Sales & support opportunities routed to the right person, at the right time
- Improved supply chain integration
- Improved Communications with the dispersed workforce
- Employees can work from non traditional locations i.e. remote & home offices, freeing up HQ real estate
- Employees enjoy the benefits of work/life balance, improving employee retention & job satisfaction whilst being able to support off-hour meeting demands
- Mobile workers get access to UC tools from anywhere with an internet connection. The airport, the coffee shop or a customers offices