If you are experiencing problems with your videoconferencing system and you have a live maintenance contract with VideoCentric, please send an email to support@videocentric.co.uk providing the following information:

• Name
• Company
• Preferred contact method (E-mail or telephone)
• Serial number of the system (this can be found either written on a label on the actual physical device or in the system’s menu)
• Brief description of the fault

One of our engineers will get back to you as soon as possible to try to diagnose and fix the issue.

Alternatively, you can also give us a call on 01189798910 (and then press 2 for technical department), but please be prepared to provide the information specified above.

If you are not a VideoCentric’s customer but you would like to talk to us or get any technical advice please do not hesitate to get in touch.