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VideoCentric | The Video Integration Experts

Customer Satisfaction

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  • Organisations are looking to create more interactive and collaboration relationships with customers. By enhancing your customer service with professional Video, Audio and Data Collaboration tools, you can:

    • Provide a faster, efficient, face-to-face customer service
    • Create more interactive and collaborative customer relationships
    • Locate & access remote experts
    • Reduce per interaction cost by reducing reliance on telephone contact

    It is important for organisations to keep a consistent user experience, whilst constantly improving the speed, quality and capabilities of their customer service, to stay ahead of the competition. Solutions including the Cisco Business Edition 6000 as part of a Cisco CMR solution, or cloud based collaboration solutions such as the Lifesize Cloud or VideoCloud can provide your business with what you need to improve collaboration with your customers, and become a leader in your market place. 

    Talk to VideoCentric today to discuss your collaborative requirements to help you achieve higher levels of customer satisfaction and improve success in your market place.


    Brighton & Sussex University Hospital NHS Trust: Upgrading MDT Rooms

    BSUH NHS Trust has upgraded its ageing Video Collaboration technology across MDT rooms and meeting spaces within the Princess Royal... More...

    Customer Installations: From Grade II Listed Buildings to Sleek & Stylish Boardrooms

    For over 15 years, our team of experienced and accredited installers have been involved in some of the most exciting,... More...

    Pervasive Cisco solution helps global bank improve collaboration, productivity, and agility

    Based in Frankfurt, DVB Bank is a leading provider of financial and advisory services for the global transportation market, specializing... More...

    NHS Royal Brompton

    VideoCentric have been working with NHS Royal Brompton and Harefield to provide an interactive collaboration solution to join together Multi-Disciplinary... More...

    The British Library

    The British Library is the national library of the United Kingdom, serving business and industry, researchers, academics and students in... More...

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