Small and large businesses alike are now recognising the benefits associated with flexible working, but with this also the challenges associated with a flexible and dispersed workforce – engagement, collaboration, isolation and communication.
And with the increase of companies expanding across the globe, businesses must provide the tools and technology to enable dispersed employees and offices to interact & collaborate successfully, wherever they are located. See VideoCentric’s blog, “The Flexible Millennial” to hear one of our own employee’s thoughts on flexible working.
ENGAGING THE TEAM
It is a well known fact that employee engagement and business relationships is a powerful factor in business success. Engaged employees are more productive and more profit generating, with employee job satisfaction playing a key part in driving a business forwards. But engagement with an increasingly dispersed workforce can be a difficult task.
- How can distant managers cultivate relationships and support staff?
- Can a service be provided to customers wanting engagement outside the 9-5?
- How can home workers build relationships with colleagues, suppliers and clients?
- Can a remote worker really provide positive input into a meeting?
Advances in technology and a properly implemented communication solution is the answer to engagement. We recognise the need to see the person we are talking to – a phone call or email just can’t establish the same connection as seeing a persons body movements, facial features and hand gestures.
Video Conferencing builds trust that has only previously been done effectively through client visits. With clients all over the country, video enables us to keep in contact and build a much stronger relationship than we ever would have been able to over the phone.
With over 50% of our team working remotely from the office and based at home, VideoCentric put what they preach into practise. With dedicated video desktop solutions deployed to our home workers alongside Microsoft Lync UC clients on the PC, our employees feel engaged, part of the team and are available to chat in high definition, at the press of a button.
CREATE A COLLABORATION CULTURE
Bridging distance with professional video conferencing solutions provides the visual connection between employees and customers, but video on it’s own cannot replace all of the features of an in-person meeting. How do you share information with your colleagues? View spreadsheet data? Annotate architectural drawings? Collaborate with your team?
The answer is Remote Collaboration. Remote Collaboration tools allow employees to share documents and work on the same drawings in real-time, giving you and your employees the opportunity to collaborate remotely, globally and more effectively, no matter where you are located, or what device you are using. Remote Collaboration, paired with a Video Conferencing system, provides effective video collaboration for you to deploy across your whole organisation.
For efficient remote collaboration across your teams, let’s discuss the options and offerings available for:
- Datasharing, presentation sharing and Wireless screen sharing
- Solutions to remotely manipulate files, images, videos and applications
- Using solutions such as the Cisco Spark Board in the meeting room, with employees collaborating in realtime from their laptops & tablets
- Web conferencing and content through WebEx or Lifesize Cloud
VideoCentric can provide solutions for remote collaboration for all of your employees, whether they are located at home, in the office, on an oil rig, on a ranch or in a remote village. As the UK’s most experienced integrator, we can provide collaboration solutions as part of a Unified Communications Solution, video conferencing deployment or stand-alone, on-premise or in the cloud. Talk to us now about how your business can create a collaboration culture and boost productivity across every department.
WORKING FROM HOME
In April 2020, 46.6% of people in employment did some work at home. Of those who did some work from home, 86.0% did so as a result of the coronavirus (COVID-19) pandemic. ONS 2020.
Businesses are recognising the benefits of enabling employees to work from home, which include:
- Keeping staff safe and healthy
- Higher productivity – ability to work interrupted
- Skill retention – grater commitment from staff & grater loyalty
- Happier staff, higher morale, more motivation & good staff relations
- Office space & facilities go further with reduced overheads
- Better work/life balance – family friendly = more people able to be employed
Businesses enabling employees to work from home are also thought to create a positive, dynamic and flexible image of the company, and ensures companies focus on measuring outputs and not time served.
However, in your home office, you need access to the same tools you rely on in your work office. And, you need a solution that can allow you to stay connected, heard and seen, even from your study. Solutions for the home office include:
- Professional Video Conferencing Desktop endpoints
i.e. the Cisco EX Series for the highest quality executive home offices
- Professional Video Conferencing Software Clients
Think about Lifesize Cloud or solutions to integrate with Skype for Business
- Virtualised Platforms with BYOD solutions
i.e. Pexip Infinity for expert interoperability & connectivity
- Cloud based Virtual Meeting Rooms
To enable home workers to collaborate with anyone around the world. See our VMR solutions.
- Network Management & Firewall Solutions
To ensure secure connectivity for all employees, wherever they are located
- Bandwidth Requirements
Low bandwidth usage systems & bandwidth surveys and upgrading services
VideoCentric can provide both endpoints and infrastructure, whether on-premise or in the cloud, for your home working requirements, to ensure all your employees can be connected, securely, and at the highest quality possible. Talk to us today to discuss your homeworking challenges and ways to can help improve employee engagement, make communications between remote teams more efficient and ensure a full return on investment with your Video Communications solutions.