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Tandberg Management Suite (TMS)
 

TANDBERG TMS

TANDBERG TMS
Authorised Reseller

TANDBERG Management Server:
O ptional TMS bundle offering quick and easy deployment for small- to mid-size installations.

 

  
 
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Description - TANDBERG TMS
 
 

The TANDBERG Management Suite (TMS) makes it easy for administrators to manage and maintain their entire video network and schedule video meetings. The centralized system reduces costs and saves time by delivering realtime information and powerful diagnostics.


The centralized system reduces costs and saves time by providing real-time information and diagnostic tools for more effective monitoring. Usage measurement and cost allocation facilitates accounting functions and return on investment calculations.

The TANDBERG Management Suite manages systems that operate on IP and ISDN. Systems from several manufacturers are supported. The main administrator controls access right to TMS and decides what functions they are allowed to perform.

Graphic display
Clear overview of real-time system activity including:

  • Call Status
  • ISDN interface information
  • Network connection
  • DownspeedingTF
  • Unreachable systems

The background image on the graphic display can be customized.

Call detail records (CDR) and billing information

  1. assign people and/or departments with an accounting code
  2. allocate costs between departments and monitor usage
  3. data easily exported to other programs
  4. detailed data, graphs and charts of:
  • number of incoming and outgoing calls
  • call duration
  • bandwidth usage
  • network type
  • diagnostic reports

Event Notification
The TANDBERG Management Suite sends an event notification directly to the appropriate system administrators, rather than the administrators having to continually monitor the systems.

boot system is rebooted
link down/up system interface (ISDN - PRI/BRI or external net (V.35)) looses or regains connection
connect error connection error while dialing
connected/disconnected a call has been connected or disconnected
lost response/got response system no longer reachable by the network
Downspeeding system downspeeds on IP or ISDN during call
upgrade system software upgrade is started or completed
scheduling a scheduled call has been booked and a scheduled call has occurred
gatekeeper registration system has or has not registered with a gatekeeper
low battery low battery on the remote control

 

Advanced conference booking
Allows scheduled meetings and ad-hoc calls to be automatically launched with no
need for user intervention. Administrators can also connect and disconnect participants during a call

Scheduler (Optional Component)
The TANDBERG Scheduler is a complete room reservation and videoconferencing scheduling tool. Ease-of-use is the key factor that differentiates this web-based application from other booking systems. From start to finish, the software is developed with one goal: make it simple for everyone to use across the entire organization. Large buttons, 4 easy steps, automatic time zone calculation and email invitation using Microsoft Outlook, are a few of the ways this is done.

Software upgrades

  • all TANDBERG systems registered in TMS can simultaneously be upgraded with one operation
  • upload a list or spreadsheet of release keys rather than entering release keys one-by-one
  • schedule upgrades in advance for improved convenience and co-ordination

Templates and System Backup
Apply any specific group of settings to multiple system. If all new conference room systems require the same settings, one template can be used for all. The same templates can also be used to restore defaults when settings are changed.

Directory Services
Directory services are a convenient way for administrators to manage and update the stored numbers on multiple videoconferencing systems. At the same time, users can store their personal video or telephone numbers in their own local directory.

  • create one or multiple directories
  • relate the system to a directory, so that the numbers in the directory are stored on the system
  • system directory is available even when IP network is not running
  • when one number in the directory is changed, all systems related to the directory will be updated automatically
  • correct gateway (GW) prefix and country codes are automatically inserted


Automatic call routing
Calls can be routed in a particular way or the system can automatically select the most cost efficient way to place the call based on the following priorities:

  • Systems
  • Point-to-point calls connected directly
  • Embedded MultiSiteTF used to connect up to four systems
  • TANDBERG MCU used to connect more than four
  • Network
  • Use ISDN or IP
  • Mix IP and ISDN
  • Local calls
  • Domestic calls
  • International calls

Backup
TMS will back up registered systems.

  
 
Features - TANDBERG TMS
 
 
  • Web-based software
  • Built on the Microsoft® .NET Framework for security and reliability
  • Intuitive user interface
  • Conference control center with complete conference details on one page
  • Detailed system-by-system and conference-by-conference records
  • Intelligent diagnostics for rapid support response
  • Scheduling of video, audio, web and data conferences
  • Ability to schedule conferences, book rooms and invite participants using Microsoft Outlook® or IBM Lotus Notes® (requires software option)
  • Supports TANDBERG Instant Messenger software option
  • Manages on-site and remote video systems
  • Manages both scheduled and ad-hoc calls
  • Supports management of network and video equipment from multiple vendors
  • Manages calls made on multiple protocols (IP, ISDN and mixed calls)
  • Manages endpoints, MCUs, gatekeepers and gateways directly
  • Supports multiple servers for improved uptime
  
 
Technical Specifications - TANDBERG TMS
 
 

TANDBERG MANAGEMENT SYSTEM

Management
Conference Control Center
Complete conference overview on one screen
Conference and participant connection control
Conference-by-conference and system-by-system information

System Upgrades
Pre-scheduled or ad-hoc software updates
Release key import and export

System Control
Phonebook access
Monitoring and reporting
Software upgrades
Initiate, extend and terminate conferences
Change video layouts
Volume control and audio mute/unmute
Microphone on/off
Edit local phone books
Send messages to systems
Detect illegal system configurations

Remote System Support
Phone book access
Software Upgrades
Statistics

Language
English, Simplified Chinese and Japanese
Supports over 15 languages for booking and scheduling

Intelligent Ticket Handling
Automated ticket handling (open/close)
Ticket priority customization
Proactive system check-up prior to engaging
scheduled meetings
Intelligent Trouble Ticketing Handling
Diagnostic messages and solution suggestions
System status, gatekeeper status, SNMP configuration,
ISDN/IP configuration and information

Integrated Network Monitoring Support
Integrates with HP OpenView, IBM Tivoli®, NetCool® and any SNMP network monitoring tool

Phone Book Services
Corporate Directory allows multiple phone books and folders, browsing and searching from the endpoint
Supports server based TANDBERG, Polycom phone books, and H.350 white pages
Centrally-managed server phone books
Creation of one or multiple phone books
Search unlimited entries
Automatic directory import from gatekeeper, ILS and LDAP (single or multiple source)
Supports over 10 methods of automatic creation of phone books, including Active Directory and H.350
Create, edit, import and export phone books
Automatic application of national and international dialing rules
Automatic identification of ISDN/IP numbers
Automatic insertion of gateway (GW) prefix, area codes and country codes

Account Management, Security And Permissions
FTP audit log from TANDBERG endpoints and MCUs
Flexibility to limit access to TMS features and limit access to endpoints
Definition and management of user profiles
Multiple security permissions
Single sign-on authentication of users using
Windows® authentication

Templates/Provisioning
Customized template creation, management and distribution to systems
Selectable audio, video, network and bandwidth settings
Mass Deployment with automatic configuration from TMS
Ability to create persistent setting templates that can be proactively enforced on systems

Backup
Capability to perform daily configuration restores, ensuring systems begin the day with the proper configuration
Backup system settings
Restore lost settings

Monitoring
Graphical Monitoring
Map monitor with graphic display
Customizable background images
Graphical display of call and system status

Event Notification
Event Notification can be integrated into any SNMP Network
Management system (e.g., HP Openview and IBM Tivoli)
E-mail notification to individuals or groups
Event logging including boot, link down/up, connect error, call connected/ disconnected, lost response/got response,
Downspeeding, upgrade start/finish scheduling, gatekeeper registration, low battery, wrong password alert

Billing Information
Flexibility to use billing and account codes
Full Call Detail Records including Billing or Account codes for cost analysis or accounting

Call Detail Records (CDR) And Statistics
Supports CDR capturing from Endpoints, MCUs, Gatekeepers and Gateways
Call detail records on screen or in native Excel format
Graphical display of call detail data
Support for multiple reporting formats: Onscreen, PDF or HTML
Number of incoming and outgoing calls
ROI Calculator
Call date and duration
Bandwidth usage
Network type
Number/address called
Statistics in data, graph and chart format
Number of scheduled conferences per person
Network, gatekeeper and ISDN inter face
Authentication failure
Error statistics
Battery status

Call Routing
Ability to support Best Impression Cascading and Least
Cost Cascading
Automatic call routing on IP and ISDN
Least cost call routing on IP and ISDN
Automatic MCU, gateway and network selection
Supports MCU cascading, V.35, SIP, H.323, and H.320

Scheduling And Booking*
System Booking
Book system and meeting room simultaneously
Book recurring meetings and video resources
Create, password protect, edit or delete booked conferences
Add web or data conference to meetings
Add/remove participants from reservation or connect/disconnect participants during conferences
Connect conferences ad-hoc or pre-schedule connection
Reserve resources for dial-in participants (telephone or video on ISDN or IP v.4 or IP v.6)
Schedule point-to-point conferences or bridged meetings
Lock conference, preventing new participants from joining
Invite participants by e-mail
Customize meeting names

Schedule Overview
Overview of scheduled meetings, resources and participants
Real-time over view of meeting status

Web And Data Conferencing
Integrated scheduling of WebEx conferences with video system booking
Create a data conference for participants to share applications and edit documents (Supports WebEx,
Microsoft Live Meeting and TANDBERG See & Share)
An e-mail invitation is generated, enabling conference participants to link to the Web conference

Integration With Microsoft
Exchange Server
Ability to schedule conferences, book rooms and invite participants using Microsoft Outlook
Requires Microsoft Exchange Server 2000 or 2003

Office Communicator
Ability to launch ad-hoc and multipoint calls via Office Communicator
Requires Microsoft Live Communications Server 2005

Integration With IBM Lotus Domino® Server
Ability to schedule conferences, book rooms and invite participants using IBM Lotus Notes and Lotus Sametime
Requires IBM Lotus Domino Server V6.x running on
Microsoft Windows®

Redundancy Support
Application Redundancy
Database Clustering

Requirements
TMS Server (Minimum Requirements)
1 GB RAM
Pentium 2 Ghz or higher Pentium compatible CPU
Microsoft Windows 2000 or 2003 Server running the latest Service Packs with Internet Information Services

TMS Client Requirements
Internet Explorer 5.5 and above or Firefox browser
1.5 or higher

See&Share Server Requirements
(If Installing See&Share Option)
Pentium I 500 MHz
Microsoft Windows 2000, 2003 or XP operating system
256 MB RAM
20 MB of available disk space for services

See&Share Client Requirements
Internet Explorer 5.5 or higher

Software Options
Microsoft Office Communicator Package
Microsoft Exchange Package
IBM Lotus Sametime Package
IBM Lotus Domino Package
3rd party booking API for customized integration
Network Integration Package (supports Cisco® IP/VC
3540, Polycom® MGC (Accord) MCU, RADVISION viaIP MCU and others)

*TMS includes TANDBERG Scheduler

TANDBERG MANAGEMENT SERVER

Processor & Memory
Intel® Pentium® 4 LGA775 CPU (Max. Intel® Pentium®
4 LGA775 CPU (Max. 3.6GHz with 800MHz FSB and 1MB Cache)
240-pin DIMM x 2, support Max. 2GB DRRII 400/533 memory BIOS
Award System BIOS
Support Console redirection
Support Power on after power fail as the BIOS option
By-pass enable/disable as the BIOS option

PCI Expansion
On-board 32bit/33MHz Mini PCI Socket x1 ( Master )

Storage
IDE 3.5”HDD x 1 (Stand Type) or IDE 3.5”HDD x 2 (Slim Type)
SATA 3.5”HDD x1 (Stand Type) or SATA 3.5”HDD x2 (Slim Type)
On-board Compact Flash Socket ( Primary Channel )

Cooling System
On-board 40 x 40 mm fan x 2
System 40 x 40 mm fan x 2 at Rear

Ethernet
Marvell 8053 x 4 (PCI Express x 1): & #28; Copper (Base T,
RJ45 with LED) GbE port x 4 (1, 2, 3, 4) & #28; LAN 1 & 2 support by-pass function

System Control And Indicator
Power LED x 1 at Front
HDD Active LED x 1 at Front
AT Power Switch x 1 at Rear


System I/O Interface
COM port x 2 ( Front x 1, Rear x 1 )
USB 2.0 port x 4 ( Front x 2, Rear x 2 )
GPIO : 4 in 4 out
Optional 16 x 2 characters LCD Module with keypads through PIO Interface

Environmental Data

Operating temperature
0ºC to 40ºC (32ºF to 104ºF)

Relative humidity
10% to 90%

Storage and space in transport temperature
-20ºC to 80ºC (-4ºF to 140ºF) non-condensing

 Power
100-240VAC, 50-60Hz, 250W max

Physical Dimensions
Height: 1.7" (44mm)
Width: 16.8" (426mm)
Depth: 16.4" (419mm)
19" rack-mountable,
1U height

 
VideoCentric is a TANDBERG Authorised Reseller
   
 
 
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